IndiGo flight returns to airport after crew finds overbooked passengers standing
Live Hindi News :- A passenger was left without a seat due to overbooking on the IndiGo flight. As a result, the plane returned to the airport. The IndiGo flight from Mumbai to Varanasi took off from Mumbai's Chhatrapati Shivaji Maharaj International Terminal at 7.50 am yesterday. As the plane touched down the runway, the flight attendants noticed a male passenger standing without a seat at the rear of the plane. Shocked, they immediately informed the pilot.
The pilot got this information before the flight took off. He immediately brought the plane back to the aerobridge area without taking off. After this, the extra passenger was deboarded and all the luggage of the passengers in the cabin was checked. Then the flight took off with a delay of about 1 hour. According to a passenger named Amit Mishra, “To catch this flight departing at 7.50 am, if one does not have a check-in bag, one has to reach the airport at 6.30 am.
Such delays are caused by illegal intentions of the airline. The Directorate General of Civil Aviation (DGCA) should take note of this. The DGCA imposes fines on airlines if passengers with valid tickets are denied boarding.
Compensation Terms: According to DGCA's 2016 rules, if a passenger is denied boarding and an alternate flight is arranged for him or her within an hour, the airline is not required to compensate the passenger.
However, if the airline arranges an alternate flight within 24 hours of denial of boarding, the air ticket will be refunded at double the original one-way fare, along with fuel charges (maximum Rs 10,000).
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